What is Evaporative Cooling?

What are the advantages of Evaporative Cooling?

How often and when should I clean my Bonaire unit?

How much energy does Evaporative Cooling save versus a refrigerated system?

Do I need to have my windows open when my Bonaire unit is running?

How long will my pads last?

What is the warranty on my Bonaire unit?

Is this bleed off required or can it be restricted?

How quiet are Durango units?

What is Intertek Certification?


How can I pay for my order online?

Is my payment information secure?

Do you accept any alternate forms of payment?

Delivery and Shipping

Do you deliver to my location?

When will I receive my order?

What is the status of my order?

Usage & Maintenance

How do evaporative air coolers work?

How is an air cooler different from a standard fan?

How large of an area will it cool?

Can I use an air cooler while running central air or central heat?

So, it's not an air conditioner, right?

Support & Spares

How do I get support?

Where can i get my spare parts?