Reviews

Based on 87 reviews
78%
(68)
14%
(12)
3%
(3)
1%
(1)
3%
(3)
I love my Durango.

My unit has saved me THOUSANDS of dollars in cooling expenses. During the summer month it runs 24/7. Much cheaper than my central AC.

D
Durango Bleed Nipple
DAVID GALYEN

Acceptable price for the bleed nipple; however, shipping in abig box and shipping cos was outrageous

Never received it

We never received it. I emailed your company and never got a response.

M
Premium Durango Pad Kit
Michael Lindhorst
Horrible service

Received damaged item. Tried to contact company several times via phone and email. No reply. Will not make same.mistake when replacement products are available from other vendors

Evaporative cooling in central texas

Quick shipment that was packaged well. Except the unsecured outlet box crushed the evaporative media. You need to send a replacement. The unit works great in central Texas. I installed it in a shop where I am only in during the day. Texas gets very humid overnight then burns off starting in mid morning to a low humidity of around 35% in the peak heat of the day. It would not be advised here in a house running it overnight. It’s well built, quiet, well thought out and a breeze to install. The website was great to look at the physical dimensions prior to ordering. This is a terrific unit, don’t hesitate to get one. I am very impressed. It you live in a dry climate, this unit is for you.
Lou in Texas.

Durango Pump Motor

J
Durango Pump T Piece
Jim Danielson

Durango Pump T Piece

Could be better....Could be worse

It seems to work well. I had it on low for a few hours and it brought up our ultra-low winter humidity in the home from the single digits to over 30%. Having a wetted pad means that no white dust is created as with the ultrasonic humidifiers. I will have an opportunity to use this again this summer to help cool portions of the house.

The sight window on the water tank has a maximum level indicator that corresponds to four gallons, not nine gallons as advertised. I am sure that I can fill beyond the sight window to reach the nine gallon capacity, but it will be without the aid of a sight window to verify fill and avoid over filling.

I was surprised that there is not easy way to separate the top from the tank for cleaning and emptying the tank.

Grille Cover

Easy to attach which blocks the wind and dirt.

would like for you to carry the cooler pads too21X28.1X2.5"

Works well but...

Works well but I had to cut the side to go around the water line. They stay to detach the line when you winterize but that's a hassle as our winters are pretty shirt here. We're also going to buy the interior cover which is a long overdue accessory that should actually come with the unit. That said, it's the best unit we've ever used so no real complaints.

Brought it for my daughter that lives in another state she said it works fine

Durango pump motor

Home Depot refused to order this item for me they said to go thru Amazon. Since it's not warm enough to use this product I have it in storage. You may contact me at a later time.

Bonaire Durango Interior 4500/5900 Window Unit Grille Cover

Not built to last

The overflow tube is very thin and therefore will easily break off and decompose in sunlight quickly. Come on folks. Let’s build quality parts that last!

works

took me a minute to cover. It works great.

Awesome

You guys nailed it!!!!!! Thank you

Works Well

Bought replacement because I overtightened original and broke it. Bonaire quickly shipped new one which is working as expected. Thanks!

Thank you so much for taking the time to leave us this amazing review. We are glad that your product is working well, and that you are having a great experience with it. Thanks for your trust, we’re thankful for amazing customers like you.

We hope to see you again soon!

Premium Durango Pad Kit

Awesome

It works great now that its started getting colder. It really keeps the wind out too.

Thank you so much for taking the time to leave us this amazing review. We are glad that your product is working well, and that you are having a great experience with it. Thanks for your trust, we’re thankful for amazing customers like you.

We hope to see you again soon!

Bonaire Durango 800 CFM Portable Evaporative Air Cooler Grey 9 Gallons Water Tank

Thank you so much for your review, Barbara Vaaler. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Love the Grille Cover

I am very happy with the grille cover... does the job, looks good and keeps everything under control. And, delivery was fast! I ordered the Grille Cover for my newly installed Bonaire Durango swamp cooler because of the cool night winds we get here in our part of Nevada during this early fall season. Days can be HOT, but nights really cool down.

Thank you so much for your review, Edith Koepnick. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Cooler days ahead

Exactly what I needed. I work in an attached garage and my fan wasn’t doing the job. I was miserable with the outside temperatures in the 90’s and 100,s. I bought the Bonaire Durango 3100 and put water and ice in that baby turned it on and problem solved-I love it!

Thank you so much for your review, Marvin. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Bonaire Durango 3100 CFM Portable Evaporative Air Cooler

Works really great on high. Water button doesn’t do much. Cheaply made. The whole item is made out of that cheap soft plastic. Adding water is a pain because of the water hole adapter you can’t remove. Over all I wish I purchased a different model. I filled it half way with water and after a week in half water line still the same. I don’t think the water button does much maybe a little squirt on the filter and that’s it.

Thank you so much for your review, Ted. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.