Reviews

Based on 68 reviews
82%
(56)
13%
(9)
4%
(3)
0%
(0)
0%
(0)

Premium Durango Pad Kit

Awesome

It works great now that its started getting colder. It really keeps the wind out too.

Thank you so much for taking the time to leave us this amazing review. We are glad that your product is working well, and that you are having a great experience with it. Thanks for your trust, we’re thankful for amazing customers like you.

We hope to see you again soon!

Bonaire Durango 800 CFM Portable Evaporative Air Cooler Grey 9 Gallons Water Tank

Thank you so much for your review, Barbara Vaaler. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Love the Grille Cover

I am very happy with the grille cover... does the job, looks good and keeps everything under control. And, delivery was fast! I ordered the Grille Cover for my newly installed Bonaire Durango swamp cooler because of the cool night winds we get here in our part of Nevada during this early fall season. Days can be HOT, but nights really cool down.

Thank you so much for your review, Edith Koepnick. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Cooler days ahead

Exactly what I needed. I work in an attached garage and my fan wasn’t doing the job. I was miserable with the outside temperatures in the 90’s and 100,s. I bought the Bonaire Durango 3100 and put water and ice in that baby turned it on and problem solved-I love it!

Thank you so much for your review, Marvin. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Bonaire Durango 3100 CFM Portable Evaporative Air Cooler

Works really great on high. Water button doesn’t do much. Cheaply made. The whole item is made out of that cheap soft plastic. Adding water is a pain because of the water hole adapter you can’t remove. Over all I wish I purchased a different model. I filled it half way with water and after a week in half water line still the same. I don’t think the water button does much maybe a little squirt on the filter and that’s it.

Thank you so much for your review, Ted. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Hi, I have not used the unit yet, I will let you know when I do. Thank you.

Swamp cooler

It does what it specify on the box.with 5 gallons of water and a airy room, it cool a small room with the help of a fan. The price was great ,delivery quick.convience,compact.worth having 👍

Thank you so much for your review, Patricia. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Works well

Clients love the cooler. Will be ordering another one.

new cooler

a bit of a challenge to put in and get apart. looks great and think i will get a bunch of good service out of it. my installer is as old as i am and that is old and he had a hard time with t he directions. i tried to help but failed. too much for me.

Thank you so much for your review, Lynn. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Bonaire Durango 3100 CFM Portable Evaporative Air Cooler Grey 15 Gallons Water Tank

Thank you so much for your review. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Bonaire Durango 800 cfm

This fantastic cooler, we had one and ordered another to cool another space. Highly recommend, very energy efficient.

Thank you so much for your review, Catharine. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Satisfied Customer

A great Evaporator….and thanks for the quick delivery..!

Thank you so much for your review, Keith. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Does your unit have an oder? Our unit has a mildew smell.

Excellent!!

We are so impressed with the service we got from your company and this is the second cooler that we have bought and we use them for our rescue cat barns and they work perfectly. Thank you!

Thank you so much for your review, Jennifer. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

works like it should be . happy

Thank you so much for your review, Donald. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

COOLS

GREAT

Thank you so much for your review, Ryan. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Bonaire Durango duet

The both work great

Thank you so much for your review, Michael. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

A few speedbumps but very satisfied in the end

I ordered the Durango 4500 Window unit since my electrical utility was providing a rebate. It shipped immediately and arrived to the local distribution center right away...and then it got a little lost. It was handed off to another shipper who then handed it off to someone else for the last mile. I tried to figure out where it was and if I needed to schedule the delivery but discovered they had the wrong phone number somehow. In the end it just appeared on my doorstep about 8 days after placing the order which I'm fine with.

It was packaged fairly lightly with just a couple pieces of cardboard keeping it from shifting around and a big plastic bag around it. I was surprised there was no styrofoam but nothing seemed damaged so I'm happy that the environment is being spared.

A couple minor issues: The hardware was missing a couple screws but I emailed them and they responded immediately and sent me extra parts. They also sent me the 5900 instead of the 4500 by mistake. I specifically wanted the 4500 since I figured it would be quieter but it wasn't worth sending it back over the mistake.

Installation was fairly straightforward. I had to work out some spacers to make it work for my window but nothing overly complicated. It's definitely a 2-person job and took us a few hours including trips to the hardware store. I'm using 1/4" irrigation hose ($10 for 100' at Home Depot) and just an adapter ($3) to connect it to my hose bib. I also picked up some PVC pipe to redirect the water overflow.

Once it was in place I fired it up. It puts out a HUGE amount of air. I was rather shocked actually and I doubt I'll ever have it higher than low speed. The house cooled down almost instantly. I can't say it's quiet but on low speed it's no louder than an air conditioner.

The bleed hose lets out a lot more water than I was expecting but the manual does say 1-3 gallons per hour and that does seem about what's coming out. You can choose to recirculate the water instead of bleeding it off but it will degrade the filter medium faster and probably get pretty gunky. I'll most likely just collect it in a barrel and use it to water plants.

All things considered I'm very happy with the purchase and the quality of the product. Though there were a few small issues with the order, customer service has been excellent and responsive.

Thank you so much for your review, Benjamin. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

It rely does what it says it can do I’m impressed

Thank you so much for your review, Steven. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Great

Using now when We have to change to air conditioner. 🙂

Thank you so much for your review, William. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Cool Breezes

For the size it does pretty good Easy to store and rolls good Where I am is humid so I add ice for better cooling

Thank you so much for your review, Patrick. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Great product!

We’ve only had our Bonaire for a few days but it works great no assembly required . straight out of the box fill it with water and plug it in and very portable too. We use it throughout the house and in the garage and it works very well.
Highly recommend

Thank you so much for your review, Don. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Great on my patio

This was purchased a week ago and is being used on my patio in Las Vegas. It's currently over 100 degrees outside, however the area stays fairly chilly. I only fill it once a day because it can contain a lot of water.

Thank you so much for your review, Shyam. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Great

I'm really enjoying it and would highly suggest it to anyone in need of a cooler.

Thank you so much for your review, John. We are so glad to hear that the product is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.