FAQ

• Unbox the Air Purifier: Carefully remove the Air Purifier from its packaging. 
  
  
• Prepare the Filters: Take out any separately packed filters and remove the plastic wrapping. 
  
  
• Install the Filter: Open the bottom cover by turning it clockwise using the handle. 
  
  
• Insert the filter into the machine: Turn the bottom cover counterclockwise to secure it, ensuring the filter is properly fitted. 
  
  
• Position the Air Purifier: Place the Air Purifier in a location where it can operate effectively. Ensure it is a certain distance away from walls and furniture to avoid obstruction of the Air intake and output grilles. 
  
  
• Power Up: Plug the cord into the socket. Your Air purifier is now ready to use. 

• Place the Air purifier in a central location within the room to ensure even distribution of Clean Air. Avoid corners or areas where flow might be obstructed. 
  
  
• Away from Obstacles: Ensure there are no objects like furniture, curtains, or plants blocking the Air purifier. This allows for maximum airflow and efficiency. 
  
  
• Near Pollution Sources: Position the Air purifier close to the main sources of pollution, such as near a kitchen if cooking fumes are a concern, or in a room where pets spend a lot of time. 
  
  
• Proper Clearance: Maintain at least 2-3 feet of clearance around the Air purifier, especially around the Air intake and outlet. 
  
  
• Avoid High Humidity Areas: Keep the Air purifier away from areas with high humidity, like bathrooms or kitchens, as moisture can affect the filter’s efficiency. 
  
  
• Elevated Position: If possible, place the Air purifier about 3-5 feet off the ground. This can help in capturing both lower and higher-level pollutants. 
  
  
• Away from Electronics: Keep the Air purifier at least 3 feet away from other electronic devices to avoid interference. 
  
  
• By following these guidelines, you can ensure your Air purifier works effectively to improve the Air quality in your home.  

The buttons on the operator panel of the A6 Air purifier typically include:

• Power Button: Turns the air purifier ON and OFF.
  
  
• Speed Button: The Speed button on an air purifier allows you to adjust the fan speed. Typically, you can choose between different settings such as low, medium, and high.
  
  
• Sterlize/Lock: Activates a feature that helps to eliminate bacteria, viruses, and other pathogens from the air. This is often done using UV light or other sterilization technologies while Lock prevents any changes to the current settings by locking the control panel. This is useful to avoid accidental adjustments, especially if there are children around.
  
  
• Mode Button/WI-FI: The mode button lets you switch between different modes like Auto, Turbo, and Sleep, while the Wi-Fi button connects the purifier to your home Wi-Fi network for app control.
  
  
• Timer/Reset Button: The timer button sets a timer for the purifier to run for a specified duration while Filter Reset Button resets the filter indicator light after replacing the filter.

Air purifiers typically come with several modes, each designed to optimize air quality under different conditions. 

• Auto Mode: Automatically adjusts the fan speed based on the air quality detected by the purifier’s sensors. This mode ensures efficient operation without manual intervention.
  
  
• Turbo Mode: Runs the purifier at the highest fan speed to quickly clean the air in a room. This mode is useful when you need rapid purification, such as after cooking or when there are high levels of pollutants.
  
  
• Sleep Mode: Ideal for night use, in Sleep Mode, the fan operates at a much lower speed and the lights are turned off to ensure maximum comfort without disturbing sleep. This sounds perfect for creating a restful environment at night.
  
                                                     

• Yes, the Air purifier has a built-in child lock function to prevent tampering with settings. It stops children from accidentally turning off the Air purifier or changing its settings, ensuring it continues to operate as intended and prevention against safety hazards. Parents can feel more at ease knowing that the Air purifier’s settings are secure and won’t be altered by curious little hands.

• Long Press the LOCK button for 3-5 seconds to enter the child lock function. Once the mode is activated, the button on the machine will not be operated. Long press for 3-5 seconds to unlock the mode. 
  
                                     

• When the machine reaches 1500 hours, the reset button flashes white slowly that indicates that user to change the filter. Once the filter is replaced, Long press the reset key for 3 seconds to reset the filter replacement prompt. 

• Yes, the Air purifier has a built-in timer that allows you to set it to run for a specified amount of time before automatically turning OFF. Touch the timer to display a 0-8 hour cycle, after the timer function is turned ON, the icon will light up “H”. To cancel the timer, press and hold the timer button for 2 seconds.  
  
  

• To operate your machine using the WIFI and APP, download the “Smart life” App and Log In. Connet your mobile phone and Air purifier in the same WIFI environment. Long Press the MODE button for 5 seconds from the operational panel, the WIFI icon will start flashing when connected to the network.  
  
  
• From the mobile APP, click on Add device, it will start detecting the nearby device, choose the unit and wait for the configuration to get over. Choose Done and enter control interface. 

• The blue color on the display panel of an air purifier typically indicates that the air quality is good, blue often signifying that the air is clean and free from significant pollutants.

• The green color on the display panel of an air purifier typically indicates that the air quality is within a healthy range. It signifies that the purifier is effectively removing pollutants and maintaining good air quality in the room.

• The yellow color on the display panel of an air purifier typically indicates moderate air quality. This means that the air quality is not optimal and there are some pollutants present, but it is not at a hazardous level

• The red color on the display panel of an air purifier typically indicates poor air quality. This means that the air purifier has detected high levels of pollutants such as dust, allergens, pet dander, or other particles. The red light serves as a warning that the air quality needs immediate attention and the purifier is working to clean the air.

• Regular Filter Replacement: Replace filters every 6 to 12 months, or as indicated by the purifier’s filter change indicator. For high-use or polluted areas, consider replacing them more frequently. 
  
  
• Clean the Exterior: Wipe down the exterior surface of the Air purifier regularly to prevent dust buildup. Avoid washing of filter and keep it away from direct sunlight. 
  
  
• Check Airflow: Ensure that the Air intake and outlet are not blocked by objects or dust. Keep the Air purifier in a well-ventilated area. 
  
  
• Seasonal Maintenance: Perform a thorough cleaning during seasonal changes to remove pet hair and other accumulated debris. 
  
  
• Follow Manufacturer’s Instructions: Always refer to the owner’s manual for specific maintenance guidelines and safety precautions. 
  
  
• By following these tips, you can ensure your Air purifier operates at peak performance, providing you with cleaner and healthier Air. 

• Evaporative Cooling draws fresh air from outside your home, filters it, cools it via a honeycomb pad, and then circulates it through your home, forcing out hot, stale air through open doors and windows.  
  
  
• Bonaire’s Evaporative Air Coolers are built with three main components. A fan, water circulating pump system, and honeycomb padding for effective cooling. This 3-speed fan absorbs warm air. Then evaporation converts the moisture into water vapor and cools it down. A more humid air then flows out from the other side.
  
  
• It is important to ventilate while using an evaporative air cooler. Simply open a window or keep the door open to eliminate over-humidity and allow the circulation of fresh air. Also, honeycomb padding may have some distinct odor when used first, but it will slowly dissipate in a few hours.

• Circulates only fresh, clean air.
• Gentle on noses, eyes and skin.
• Reduces the spread of air-borne infections
• Provides relief to allergy and asthma sufferers
• Indoor plants thrive
• Up to 50% cheaper to buy and install than comparable ducted refrigerated units
• Up to 80% cheaper to run

• A Bonaire Evaporative Cooler uses approximately one quarter of theelectrical energy required versus a refrigerated system.

• The life of your pads will depend on many different variables such as the quality of the water used as well of how often they are cleaned.  Onaverage our pads will last between 2 in areas of very poor water quality and up to every few years in areas of better water quality.

• The specially designed axial fans and 2 motor system, one for the fan and one for the pump, ensure minimum noise and maximum cooling performance even on low speeds.

• The bleed off rate is set in the factory to allow for optimum performance of the pads and the unit.  It can be restricted to minimize the flow, but this will shorten the life of the pads.

• Certification. Formally confirming that your products and services meet all trusted external and internal standards. Certification proves your credibility to the market. To deliver that credibility, Intertek maintains extensive global accreditations and recognitions for our testing and certification services.The ETL Mark is proof of product compliance to North American safety standards. Authorities Having Jurisdiction (AHJs) and code officials across the US and Canada accept the ETL Listed Mark as proof of product compliance to published industry standards. Retail buyers accept it on products they're sourcing.

• YES. Bonaire’s Evaporative Air Coolers don’t depend on refrigerant gas or heavy compressors to lower air temperatures. Portable air coolers gradually reduce the heat by using the evaporation method. Bonaire’s evaporative coolers work efficiently in hot and dry weather conditions by releasing a cool breeze just like the refreshingly cool air flowing across the lake. Warm air is absorbed into the air cooler which is then filtered through a honeycomb cooling medium that naturally cools and humidifies it.

• Standard fans use their blades to circulate air in the room, but they don’t cool the hot air. Air coolers use the natural process of evaporation to cool the hot air and use a powerful fan to distribute cool air in the entire room. When water transforms into water vapor through evaporation, the temperate of hot dry air can drop significantly.

• The CFM of the cooler indicates its cooling capacity. For instance, a cooler with a CFM of 600, can affect a radius of around 400 sq. ft. A cooler with a CFM of 3100 can cool a space of around 950 sq. ft. Evaporative air cooling also depends on the humidity and heat of its environment.

• An evaporative air cooler can minimize the need of solely depending on central air conditioners to cool your home. They help to circulate air all around the room while boosting the AC’s cooling action. Less air conditioning means more cost savings. Air coolers also help to add moisture to the over-dried air caused due to air conditioning. Evaporative air coolers act as a humidifier in winters.

• We recommend cleaning your Bonaire unit once in the middle of the year and again at the end of the summer.  It is best to use clean fresh water when cleaning out the unit.  The recommend process for cleaning your unit is set out in the Owner’s Manual.  If your unit operates in areas with harsh water, you may need additional cleaning throughout the year.

• Always ensure that there is an open window or door through which the air can exhaust. This constant air exchange is essential, and a major benefit provided by Bonaire fresh air cooling. (Do not open doors or windows on the windward side of the home).

• Some models allow you to add ice or cold water to the water reservoir, enhancing the cooling effect. 

• All payments are secure, encrypted and processed via Shopify Payments which is PCI compliant and supports 3D Secure checkout.

• Currently we accept only prepaid orders using all the standard payment methods like major Credit Cards Visa, Mastercard, American Express, Discover, Diners Club and Wallets like Apple Pay, Google Pay, Facebook Pay.

• We may not be able to deliver to some locations, and some products are limited in delivery locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

• Orders are dispatched within 2 business days (excluding weekends and holidays), and are delivered within 4-7 business days depending on your location.

• All products are sent via trackable courier and you will receive a tracking number upon the dispatch of your order via registered email id and phone number. We endeavor to dispatch all orders within the estimated range of days provided for each product where possible, once we have confirmed receipt of payment. However, all dispatch times and delivery times are estimates only. We are not liable for late delivery caused by factors outside of our control.

• Yes, You can cancel your order, provided it has not been processed for shipping. To cancel your order, please contact our customer service team at info@bonairedurango.com as soon as possible. They will guide you through the cancellation process. Order refund will be processed to your original payment method within 14 business days.

• You can return your item to us, within 14 days of receiving it, as long as it’s undamaged, unused, and contained in its original condition with original proof or purchase.

• To initiate a return, please contact our customer service team at info@bonairedurango.com They will guide you through the process and provide you with all necessary instructions.

• To be eligible for a return, the product must have been purchased within the last 14 days, be in its original packaging, unused, or undamaged, and you need to provide the receipt or proof of purchase.

• Once we receive the returned product and it's verified to meet our return policy, refunds are typically processed within 14 business days. Please allow for additional time for the refund to reflect in your original payment method.

• We are dedicated to making our customers happy. If you have a question or concern, you may connect with us using the Contact Us.
  
  
• You can also call us at: 800 939 2983 or Email your Query on-info@bonairedurango.com for further assistance.

• You may buy the required Spares from our website.

• All Bonaire units come with a lifetime cabinet corrosion warranty.Please call our warranty hotline at: 800-939-2983 after 8 AM mountain time for instructions of how to file a warranty claim. You will need to have your receipt available when you call or else  your can visit: https://bonairedurango.com/pages/warranty to register the warranty for your product.