Remote IR Durango 2019 4500E, 5900E Window Units (2019-2025)

GOOD JOB,
THANKS,RK

Third season. Already had to replace block pads, pump($160.00), and now the remote($20 +$12 shipping...really?) quit working. 1st Replacement remote didn't fix the problem. So they sent a second remote, obviously from a totally different model, that oddly enough, didn't work either. 3 different remotes with no results. Told them that it worked manually but not with remote, must be something with circuit board(another $100),as another person stated, when replaced, fixed their remote problem . Was told: circuit board can't be the problem if it still works manually. If 3 different remotes didn't solve the problem the issue is in the cooling unit itself. Said I should pay some ac tech to come figure out the problem with THEIR UNIT ! $500 for unit, $200 for new block pads,pump and remote that doesn't work, and now another $100 for a circuit board that I would have to pay an ac tech to come install way out in the country for who knows how much? It is just to much. I will never buy or recommend a bonaire evaporative cooler to anyone ever again. Back to the old school swamp coolers that last for years and way less maintenance and repair costs for me. On the plus side it does blow a lot of air if you can put up with noise it makes. I hope you have better luck.

Its worked for my wall swamp cooler.

It does not work on my unit. What do I need to do to return it.

Item as described. Thanks